What the estimate form collects
When you request an estimate, the form asks for:
- Your name, email address and phone number.
- Your location, such as your town or the address of the house.
- The service you're interested in and your timeline.
- Details about your home, and any message you choose to write.
The form also records the page you submitted it from. For spam control, we log the IP address and browser information (the user agent) that come with the submission. We don't ask for payment details, and you don't need an account to use the site.
How we use it
We use what you send for one purpose: to respond to your request and prepare an estimate. That includes contacting you by email or phone, setting up a visit to look at the house, and writing your scope and estimate. The page you submitted from helps us understand which service or area you were reading about. The IP address and browser information help us filter out automated spam.
We don't sell your information, rent it, or share it with advertisers or data brokers.
Where it's stored
Form submissions go into our lead system, where staff use them to follow up on your request. Access is limited to people who need it to respond to you and prepare estimates. We keep submissions for as long as we need them to handle your request and keep normal business records, and we delete them on request as described below.
Cookies and outside resources
The public pages of this site don't set advertising or tracking cookies. The only cookie we use is a session cookie for staff login to our internal system, and it isn't set for ordinary visitors browsing the site or sending the form.
The site loads its fonts from Google Fonts. When your browser requests those fonts, Google receives standard request information such as your IP address and browser details. Google's own privacy policy covers how it handles that information.
If we add analytics or advertising tools to the public site later, we'll update this notice first and change the effective date.
Asking us to delete your information
To have your information deleted, use the estimate form and write "delete my information" in the message, along with the name and email address you used before. We'll remove your submission from our lead system and confirm by email. You can use the same form to ask what information we hold about you or to correct it.
Children
This site is for homeowners and property managers. It isn't directed at children, and we don't knowingly collect information from anyone under 13.
Changes to this notice
If we change how we collect or use information, we'll update this page and the effective date at the top. This version is effective November 12, 2026.
